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You cannot access Share360

If you installed Share360 in the Default folder, the accessible URLs should be as follows:

Windows server
http://(server's host name or IP address)/scripts/s360v2/s360.exe?
—http://bozuman.cybozu.co.jp/scripts/s360v2/s360.exe?
—http://10.0.0.1/scripts/s360v2/s360.exe?

UNIX server
http://(server's host name or IP address)/cgi-bin/s360v2/s360.cgi?
—http://bozuman.cybozu.co.jp/cgi-bin/s360v2/s360.cgi?
—http://10.0.0.1/cgi-bin/s360v2/s360.cgi?

and...

The Home Page can be browsed.
Proceed to Basic Setting for Share360.

The Home Page cannot be browsed.

The following reasons must be considered:
  1. Web server is not operating.
  2. http://(server's host name or IP address)/
    For example: http://bozuman.cybozu.co.jp/
    For example: http://10.0.0.1/
    If you can access Share360, but cannot browse the Home Page, the web server may not be operating. Reboot the web server and try accessing again.

    To get to IIS or Peer Web Services > Restart from the Internet Service Manager

  3. Wrong URL

    1. You may have inadvertently typed in the incorrect URL. Make sure the URL is entered correctly.

  4. The IP address is not running.
  5. To identify the IP address (Windows), go to;

    Start > Programs > Command Prompt.

    If you input...
    C:\>ipconfig /all

    You will see...


    Windows NT IP Configuration

    Host Name .................................:bozuman.corp.cybozu.co.jp
    DNS Servers ..........:10.0.0.9
    Node Type............:Broadcast
    NetBIOS Scope ID.......:
    IP Routing Enabled ......:No
    WINS Proxy Enabled......:No
    NetBIOS Resolution Uses DNS:No

    Ethernet adapter DC21X41:

    Description...........:DEC DC21140 PCI Fast Ethernet Adapter
    Physical Address .......:00-00-F8-06-AD-54
    DHCP Enabled.........:No
    IP Address............:10.0.0.9
    Subnet Mask...........: 255.255.255.0
    Default Gateway........: 10.0.0.1


    Confirm the server's host name and the IP address here. (If the IP address is not set up, ask your network system administrator.)

    If you use a DHCP server (DHCP Enabled............) and the IP address is assigned automatically, you cannot use Cybozu Share360. You must set up a static IP address for the server. For set up details, contact your network administrator.

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