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Diagnostic Runtime Environment

This page will show you how to read the Diagnostic Runtime Environment Table in Admin Tools menu to make sure that you have no problem with the web server settings to use Share360.


Variable

GATEWAY_INTERFACE

Value

CGI/1.1

This variable represents the revision of the Common Gateway Interface that the server uses.


Variable

SERVER_NAME

Value

server.domain.com

This variable represents the server's hostname or IP address. If you find the different hostname or IP address here from the one for the server running Share360, it will cause the trouble. Please make sure the right hostname or IP address is displayed in this variable.

Depending on the web server you use, you may see a different value format in this variable.

If you are using Apache for UNIX version, please edit the httpd.conf file so that the right SERVER_NAME is set up before using Share360.


Variable

SERVER_PORT

Value

80

This variable represents the TCP/IP port number of the host on which the web server is running. The default value is 80.


Variable

SERVER_PROTOCOL

Value

HTTP/1.0

This variable represents the name and revision of the information protocol that the web server is using.


Variable

SERVER_SOFTWARE

Value

Microsoft-IIS/5.0

This variable represents the name and revision of the web server software being used at the moment. In the above example, you can see that IIS Ver. 5 is currently running.

Note: When using Peer Web Services for Windows NT Workstation 4.0, you will see the same value, Microsoft-IIS/5.0. This has nothing to do with Share360, and it will work properly.


Variable

HTTP_USER_AGENT

Value

Mozilla/4.5 (Macintosh; I; PPC)

This variable represents the browser application that the client is currently using to access to Share360.


Variable

DocumentRoot

Value

C:\InetPub\wwwroot

This variable represents the web server's absolute document root directory. You are supposed to place all of the HTML content files under this directory in the server running the web server application to publish the information.


Variable

Dir

Value

C:\InetPub\scripts\testcb4\

This variable represents the absolute access path to run Share360 applications in the server's local disk. This directory should be consistent with the directory where the "office.exe" file (for UNIX version, office.cgi) is located.


Variable

DiskFreeSpace

Value

More than 2GB

This variable represents the free disk space available to install Share360. When you have less than 10MB in this variable,Share360 may stop working for security purposes.